Troubleshooting

  1. Diagnosing Connection Issues Using the ‘tracert’ or ‘traceroute’ Command

    Issue: A PC or Mac is having difficulties connecting to a server on its internet connection, resulting in errors and timeouts. However, the same PC works when using another internet provider. This article will guide you through using the tracert on Windows, and traceroute on macOS, command to diagnose where the connection is being blocked. Symptoms: Connection errors or timeouts when trying to reach a specific server. Successful connection to the server when using a different internet provider. Solution: Use the tracert or traceroute command to trace the route and identify where the connection is blocked. For Windows: Open Command

  2. How to Troubleshoot ERR_CONNECTION_RESET Error

    If you’re encountering the ERR_CONNECTION_RESET error while trying to access your website hosted with , it means the connection between your browser and the server was interrupted. This can be due to several reasons such as network issues, browser settings, or server problems. Follow these steps to troubleshoot and resolve this issue. 1. Check Your Internet Connection Restart Your Router/Modem: Unplug your router or modem, wait for 30 seconds, and plug it back in. Switch Networks: Try connecting to a different network (e.g., use mobile data instead of Wi-Fi) to see if the issue persists. 2. Clear Browser Cache and

  3. Troubleshooting ‘The DNS server isn’t responding’

    Windows Network Diagnostic shows the following problem found: ‘The DNS server isn’t responding’ Windows Network Diagnostic is a tool for checking your internet connection. Your internet connection is provided by your ISP (Internet Service Provider). services do not provide internet services. You will need to contact your ISP for assistance with the ‘The DNS server isn’t responding’ error.

  5. How-to view website error logs

    Error logs let you track down problems with your website. Errors such as broken links or missing files are recorded to your website error log.