When editing your DomainsFoundry service you may see the message below, with a login screen asking for your username and password.

Your IP address has changed. Please log in again.

This error is will appear if your IP address changed since you have logged in.

For increased security, we use Cookie IP Validation. This validation is necessary to limit an attacker hijacking your session information to login to your account as you. This is also known as a ‘man in the middle’ attack.

Resolution

Navigate back to your DomainsFoundry Dashboard and follow the steps to edit your domain settings again.

The Your IP address has changed. Please log in again error will have cleared your web browser’s stored cookie, allowing you to login.

Further steps

If you are using a load balanced router then to prevent being logged out we recommend configuring your Dual-WAN router to use Protocol Binding to bind ports 2083-2096 to a single WAN.