You must log in to DomainsFoundry Dashboard using your DomainsFoundry ID to submit your cancellation requests. Requests submitted by other channels will be ignored. This includes email, live chat and social media.
How to cancel your service
To start the cancellation process:
- Log in to your DomainsFoundry Dashboard.
- From the main menu, click Support, Contact support.
- Click Billing.
- Enter Cancel Account as your ticket subject.
- If you have more than one active service, please include details of the service you wish to cancel.
We’ll check your details and if everything is in order we will process your cancellation of your service.
Your service will be terminated and removed from our servers within 24 hours of you submitting your request.
Need to downsize?
If your needs have changed you can downgrade your DomainsFoundry service to a different package which is more suited to your needs. Please contact us.
Need to change domain?
If you need to change your domain name change the primary domain name your DomainsFoundry account without cancelling your hosting account. We can change your hosting account to your new domain name at no cost and with no downtime. If you would like to change your domain, please open a ticket. Please include your old domain and the new domain name, and we’ll take it from there!
