Problem

When you send an email, the following error can occur:

SMTP Error 530: Authentication is required

Symptom

  1. You can receive emails, but cannot send.
  2. You can send emails using Web Mail

Cause

  • Email authentication is not enabled in your mail client.
  • Your ISP is blocking access to your DomainsFoundry Roaming SMTP.

Resolution

  1. Check your mail settings are correct [[How-to check your incoming and outgoing settings]].
  2. Enable email authentication in your mail client. [[How-to enable SMTP Authentication]]
  3. Change your sending port: [[How to change SMTP port number]]