cPanel Webmail FAQ

cPanel Webmail is the built in webmail available with our Cloud Hosting, Cloud Servers and Email Hosting. cPanel Webmail differs from DomainsFoundry Webmail.

This help article contains a number of frequently asked questions for cPanel Webmail.

How can I access cPanel Webmail?

You can access cPanel Webmail through a number of links:

Please replace yourdomain.com with your actual domain name

  • https://webmail.yourdomain.com
  • https://yourdomain.com/webmail
  • https://mail.yourdomain.com/webmail

You can also access Webmail through the cPanel control panel, click Email Accounts > Check Email

What Webmails does cPanel include?

cPanel includes two webmails:

  • Horde
  • Roundcube

We recommend Roundcube as it is easier to use.

How can I set up cPanel Webmail to go directly to Horde or Roundcube?

  1. Log in to cPanel Webmail using the links above.
  2. Click Set as Default under either Roundcube or Horde.

The next time you log in to Webmail you’ll be automatically directed to your default option.

How to set up a email signature in cPanel Webmail

You can create an email signature in cPanel Webmail, using either Roundcube or Horde.

Steps to set up an email signature in Roundcube Webmail

  1. Log in to cPanel Webmail using the links above.
  2. Click Roundcube
  3. Click Settings at the top right
  4. Click Identities on the left menu
  5. Select your email address from the Identities list
  6. Where it says Signature, checkmark the HTML Signature box
  7. Enter your email signature. You add images, links and HTML code.
  8. Click Save to save your email signature

Steps to set up an email signature in Horde Webmail

  1. Log in to cPanel Webmail using the links above.
  2. Click Horde
  3. Click the Cog icon in the menu next to Notes
  4. Select Preferences > Mail from the menu
  5. Click Personal Information
  6. Scroll down to the Your signature box.
  7. Enter your email signature. You add images, links and HTML code.
  8. Click Save to save your email signature

How to importcontacts via cPanel Webmail

Steps to import contacts into Roundcube Webmail

  1. Log in to cPanel Webmail using the links above.
  2. Click Roundcube
  3. Click Address Book
  4. Click Import
  5. Choose the file from your computer to import. Choose the group to import the contacts too and whether you wish to replace the entire address book.
  6. Click Import

Steps to import contacts into Horde Webmail

  1. Log in to cPanel Webmail using the links above.
  2. Click Horde
  3. Click Address Book
  4. Click Import/Export
  5. In Step 1; Choose the format of the file you are importing and whether you wish to replace the entire address book. Select the file from your computer to import and click Next
  6. In Step 2; Set the delimiter, quote and fields (columns) options for your address book file and then click Next
  7. In Step 3; Add pairs to match the file you’re importing to your existing address book fields. Click Next
  8. Once the import is complete a pop-up will appear confirming your contacts have been successfully imported.