It’s possible to for support to add a NS DNS record to your domain if your domain is registered with and is pointing at name servers. Log in to Dashboard Click Support > Contact Support Select the Domain Support department Select the domain from the service drop down. Enter a subject ‘Add NS records’ Provide the NS records you wish to add to your domain name.
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How to Fix Gmail’s ‘Your Sender Domain is Spam’ Error
When Gmail flags your emails with the message “Lots of messages from DOMAIN were identified as spam in the past,” it can be frustrating, especially if you’re trying to maintain a positive reputation with your recipients. This message typically indicates underlying issues with your email configuration or domain reputation. We understand how important it is for your emails to reach their intended recipients, and this guide is here to help you resolve these issues and improve your email deliverability through . By following the steps in this guide, you’ll be able to enhance your email setup, restore trust with Gmail,
Can I Cancel a Domain Renewal and Get a Refund?
Once a domain name has been successfully renewed, it cannot be canceled or refunded. When processes a domain renewal on your behalf, the renewal is immediately applied at the Registry level and cannot be reversed. We incur non-refundable renewal fees that we cannot recover from the Registry, and as the domain remains under your ownership, we cannot resell it to recover these costs. Therefore, refunds are not possible for domain renewals. If we are successful in renewing your domain, you will receive a renewal confirmation, as well as a payment confirmation. Copies of these emails are also available in your
How-to use Track Delivery to check if your emails arrived
About Track Delivery Track Delivery allows you to review email delivery attempts to and from your mailboxes. Track Delivery provides details of every email delivery attempt, including whether a message was delivered successfully to your email account or if it was rejected as spam. You can also see the delivery route for a message from your account’s mail server to a remote address. How-to track an email delivery Log in to cPanel. For help accessing your cPanel see Where do I log in to my hosting control panel. Click Track Delivery. Enter the recipient or sender email address you wish
How to change DomainsFoundry Password
This guide outlines the steps to change your DomainsFoundry password in DomainsFoundry client area, or reset it if forgotten.
What is the .SCOT “Intended Use” Field?
The “.SCOT Intended Use” field is a specific requirement for anyone registering a .SCOT domain name. This field helps ensure that .SCOT domains are used in a way that aligns with the cultural and community values of Scotland and the Scottish people. What is the Purpose of the Intended Use Field? The .SCOT domain is primarily intended to promote Scottish culture, heritage, and language, as well as to create an online identity that represents the Scottish community. The “Intended Use” field allows domain registrants to explain how their domain will contribute to these goals. This helps maintain the integrity and
Records of the same name and type must always have the same TTL value
This article addresses the issue of mismatched TTL values in DNS records. You can ensure that records of the same name and type have consistent TTL values to prevent errors when adding or editing records. With our Premium DNS service, you can set custom TTL values for your DNS settings, giving you enhanced control.
Webmail: Composing Messages Settings
This article provides an overview of the Composing Messages settings in Webmail. Each option allows you to configure how you compose, reply to, and format your emails. Accessing Composing Messages Settings Log in to your Webmail account. In the left sidebar, click on Settings. Navigate to Preferences > Composing Messages. Main Options 1. Compose message in a new window Description: Enable this setting if you prefer to write new emails in a separate pop-up window. Toggle: On / Off 2. Compose HTML messages Description: This option controls whether emails are written in HTML or plain text. Options: Always: Compose all
How-to fix domain has exceeded max defers and failures per hour
Problem When you send an email, the following error can occur: Domain example.com has exceeded the max defers and failures per hour (25/25 (100%)) allowed. Message discarded. Symptom Sending email from any of your email accounts fails You receive a Non-Delivery Report (NDR) with the error shown above. Cause Your account has exceeded the allowed number of bounced messages per hour and as a result your sending rights have been blocked. The block is temporary and is removed on the hour. This block is required to prevent your account from being permanently blocked by third party mail servers and spam
Two-Factor Authentication for Webmail
Overview Two-factor authentication (2FA), also known as Multi-factor (MFA) and one-time password (TOTP), is a security measure that requires two forms of identification. After entering your password into webmail, you must enter a security code provided by an application on your smartphone. Without your smartphone, you cannot log in. Important To use 2FA with Webmail, your hosting plans must have 2FA enabled. Please refer to your plan for eligibility. 2FA supports only one concurrent session for any user. If you open several browser windows to Webmail and log out in one of them, the server will log out the other
